Shipping Policy – Snazzory

Last Updated: 11 March 2026

Thank you for shopping with Snazzory. This Shipping Policy outlines how orders are processed, shipped, and delivered when customers purchase products from snazzory.com.

1. Order Processing

All orders are processed within 1–3 business days after successful payment confirmation.

Orders are not processed on:

Sundays
National holidays
Government-declared holidays

During product launches, sales, or high-order volumes, order processing times may be slightly extended.

Customers will receive an order confirmation email or message after placing an order.

2. Shipping Coverage

Snazzory currently delivers within India only.

Orders are shipped using trusted third-party logistics and courier partners. Delivery availability depends on serviceable pin codes and courier network coverage.

3. Estimated Delivery Time

Estimated delivery timelines are as follows:

Metro cities: 3–5 business days
Tier 2 cities: 4–7 business days
Remote or rural areas: 5–10 business days

Delivery timelines are estimates and not guaranteed.

Actual delivery time may vary depending on courier operations and delivery location.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment confirmation.

Snazzory may occasionally offer:

Free shipping promotions
Discounted shipping during special campaigns or sales

Shipping fees are non-refundable, except where required under applicable Indian law.

5. Order Tracking

Once your order has been shipped, customers will receive a shipping confirmation email or SMS containing:

Tracking number
Courier partner details
Tracking link

Customers can track their shipment through the courier tracking system.

6. Incorrect Shipping Address

Customers are responsible for providing accurate and complete shipping information.

If incorrect or incomplete information is provided:

Delivery may be delayed
The package may be returned by the courier partner

If a package is returned due to incorrect address details, additional shipping charges may apply for re-shipment.

Snazzory shall not be responsible for delivery failures caused by incorrect customer information.

7. Failed Delivery Attempts

Courier partners typically attempt delivery 2–3 times.

If delivery fails due to:

Customer unavailability
Refusal to accept delivery
Incorrect address

The package may be returned to Snazzory.

Re-shipment may require additional shipping charges.

8. Damaged or Tampered Packages

If a package appears damaged, opened, or tampered with at the time of delivery, customers should:

Refuse the delivery, or
Record an unboxing video as proof

Customers must report the issue within 48 hours of delivery by contacting:

Email: snazzory@gmail.com

Claims submitted after this period may not be eligible for review.

9. Lost Packages

If a shipment is marked delivered but not received, customers must contact us within 48 hours.

Snazzory will coordinate with the courier partner to investigate the matter.

Depending on the outcome of the investigation, the resolution may include:

Replacement
Store credit
Refund

10. Shipping Delays

Delivery timelines may be affected due to circumstances beyond our control including:

Weather conditions
Courier operational delays
Government restrictions
Logistics disruptions

Snazzory shall not be liable for delays caused by third-party logistics providers.

11. Delivery Liability Transfer

Once an order has been shipped and handed over to the courier partner, responsibility for transportation transfers to the logistics provider.

Delivery shall be considered complete once the courier partner confirms successful delivery to the address provided by the customer.

Snazzory shall not be liable for:

Loss or damage occurring after confirmed delivery
Delivery to incorrect addresses provided by customers
Receipt of the package by any individual present at the delivery location.

12. Courier Delay Protection

Snazzory relies on independent third-party courier services for delivery.

While we aim to deliver orders within the estimated timeframe, Snazzory shall not be responsible for delays caused by courier partners or circumstances beyond our control.

Delivery timelines displayed on the website are estimated timelines and do not constitute guaranteed delivery commitments.

Shipping delays caused by courier providers shall not automatically qualify for cancellation, refund, or compensation, unless required by applicable law.

13. Fraudulent Order Protection

Snazzory reserves the right to review and verify orders before processing to prevent fraudulent transactions.

Orders may be cancelled or delayed if suspicious activity is detected, including but not limited to:

Unauthorized payment methods
Multiple suspicious transactions
Abuse of discounts or promotional offers
False or incomplete customer information

Snazzory may request additional verification such as:

Identity confirmation
Address verification
Payment verification

If an order is determined to be fraudulent, Snazzory reserves the right to:

Cancel the order
Block the associated account
Report suspicious activity to relevant authorities where required.

14. High-Risk Area Delivery

Some remote or high-risk locations may have limited courier service availability.

If a courier partner is unable to deliver to a specific location due to operational or safety reasons, Snazzory reserves the right to:

Cancel the order and issue a refund, or
Request an alternate delivery address from the customer.

15. Force Majeure

Snazzory shall not be held responsible for delays or failure to deliver orders due to events beyond reasonable control, including but not limited to:

Natural disasters
War or civil disturbances
Government actions or restrictions
Strikes or labor disputes
Pandemic or public health emergencies
Transportation or infrastructure disruptions

Such events may result in delivery delays beyond the estimated timelines.

16. Contact Information

For shipping-related inquiries, customers may contact:

Snazzory Support

Email: snazzory@gmail.com

Business Location:

Gautam Budh Nagar District

Uttar Pradesh, India

17. Policy Updates

Snazzory reserves the right to modify or update this Shipping Policy at any time without prior notice.